Build a workflow that automatically responds to customers using Retool AI
With Retool AI, you can build AI-powered workflows. AI actions enable you to interact with AI models using your data and perform a range of actions, such as:
- Generate, classify, and summarize text.
- Generate images.
- Generate chat responses.
AI actions are available to in both apps and workflows. The following guide explains how to create a workflow that is triggered by a webhook whenever a customer submits a returns request. It uses AI to determine if the customer is requesting a refund or replacement, then responds to the customer with relevant information using Retool Email.